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MAA KAMAKHYA HR CONSULTANTS PRIVATE LIMITED Responsiveness Values shape the culture of any organization. They are the key to "the way things are done around here", and let all of us know what is expected of us. The values of theservice as a whole should be built upon by departments to develop the particular culture a department is seeking. Well defined values give staff an instinctive feel for decisions expected from them and, therefore, reduce the amount of time spent consulting others before making a decision. The important thing is for each department to develop its own values in the way which best supportsits particular mission, objectives and desired culture, and motivates staff to give of their best. Human Resource Management helps them to do so in a structure way, by linking functions such as performance management and training to departmental aims and values.